Our customer service team is available Monday through Friday, from 9:00 AM to 6:00 PM GMT. While our online shop is accessible 24/7, customer support queries received outside business hours will be addressed the next working day.
We aim to respond to all enquiries within 24 business hours. For urgent matters, we recommend calling our customer service line during business hours for immediate assistance.
Yes, you can visit our showroom in Edinburgh to see our products in person. We recommend booking an appointment in advance to ensure we can provide you with the best possible service and attention during your visit.
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