Payment Policy

Payment Methods

At Trivonexoris, we accept the following payment methods for your convenience:

• PayPal
• Credit/Debit Cards (via PayPal)

When you place an order with PayPal, you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

You may still check out even without a PayPal account. Simply click on "Pay with Debit/Credit Card" and you'll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.

Billing Information

Please note the following important details regarding billing:

• All prices are listed in British Pounds (GBP)
• Your order will be shipped to your PayPal address. Please ensure you have selected or entered the correct delivery address
• The billing address must match the address associated with your payment method
• VAT is included in all displayed prices

Payment Security

Your security is our priority. We implement the following measures to protect your payment information:

• All payments are processed through secure PayPal servers
• We never store your credit card information
• Our website uses SSL encryption to protect your data
• We comply with all UK data protection regulations

Order Processing

Understanding our order processing procedure:

• Orders are processed only after payment confirmation
• You will receive an email confirmation once your payment is successful
• Order processing begins within 24 hours of payment confirmation
• You can track your order status through your account dashboard

Currency and Pricing

Important information about our pricing:

• All transactions are processed in British Pounds (GBP)
• International orders may incur currency conversion fees from your bank
• Prices may change without prior notice
• Special offers and discounts cannot be combined unless specifically stated

Payment Issues

If you experience any payment-related issues:

• Contact our customer service team at ask@trivonexoris.com
• Call us at +447752313392 during business hours
• Visit our office at 35 Greenbank Dr, Edinburgh EH10 5RF, UK
• Use our contact form for non-urgent inquiries

Refund Policy

Our refund policy includes:

• Refunds are processed through the original payment method
• Processing time for refunds is typically 5-10 business days
• Shipping costs are non-refundable unless the return is due to our error
• For full details, please refer to our Returns Policy

Business Accounts

For business customers:

• Business account options are available for regular customers
• Invoice payment terms may be available upon approval
• Business pricing is available for bulk orders
• Contact our business team for more information