Shipping Policy
Free UK Mainland Delivery
At Trivonexoris, we are pleased to offer free standard delivery on all orders to UK mainland addresses. We process and dispatch orders Monday through Friday, ensuring your furniture covers reach you quickly and safely.
- No minimum order value required for free delivery
- All items shipped from our Edinburgh facility
- Free shipping throughout UK mainland
- Delivery via DPD or Royal Mail
- Standard delivery time: 2-4 working days
- Order processing: 24-48 hours
Delivery Options
Standard Delivery (Free)
- Delivery within 2-4 working days
- Available for all UK mainland addresses
- Tracking number provided via email
- Delivery Monday through Friday
Express Delivery (£9.95)
- Next working day delivery for orders placed before 2 PM
- Available for UK mainland addresses
- Priority processing and dispatch
- Guaranteed delivery time slot
International Shipping
For customers outside UK mainland, please contact our customer service team at ask@trivonexoris.com or call +447752313392 for shipping options and quotes.
Order Tracking
Every order is carefully monitored throughout its journey. Once your order is processed and dispatched, you will receive:
- Order confirmation email
- Dispatch notification with tracking number
- Delivery updates via email or SMS
- Access to real-time tracking through our courier partners
Delivery Information
Address Requirements
Please ensure your delivery address is complete and accurate, including:
- Full name and contact number
- Complete street address with house/flat number
- Postcode
- Specific delivery instructions if needed
Failed Deliveries
In case of a failed delivery attempt:
- The courier will leave a card with redelivery instructions
- You can arrange redelivery through the courier's website
- Contact our customer service team for assistance
- Three failed delivery attempts may result in the package being returned to us
Special Circumstances
Peak Periods
During peak periods (such as holidays or sales events), delivery times may be slightly longer. We will always keep you informed of any potential delays.
Weather Conditions
Severe weather conditions may impact delivery times. Safety is our priority, and we work closely with our delivery partners to ensure your order arrives as soon as safely possible.
COVID-19 Impact
We continue to follow all government guidelines regarding safe delivery practices. This may affect delivery times and procedures. Our website will be updated with any changes to our delivery service.
Contact Us
For any shipping-related queries, please don't hesitate to contact us:
- Email: ask@trivonexoris.com
- Phone: +447752313392
- Address: 35 Greenbank Dr, Edinburgh EH10 5RF, UK
- Business Hours: Monday - Friday, 9:00 AM - 6:00 PM
Policy Updates
This shipping policy was last updated on 23 February 2026. We reserve the right to modify these terms at any time. Any changes will be posted on this page with an updated revision date.